Terms of Service
Last Updated: September 29, 2024
1. Acceptance of Terms
Welcome to Ferra. By accessing or using our mobile application and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
These Terms constitute a legally binding agreement between you and Ferra ("we," "our," or "us"). We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
Ferra is a sourdough starter management application that provides tools for tracking starter health, scheduling feedings, and learning about sourdough baking. The Service includes:
- Starter health tracking and scoring
- Automated feeding schedule recommendations
- Peak window predictions
- Multi-starter management
- Feeding history and logs
- Educational content and baking resources
3. User Accounts
3.1 Account Creation
To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. You may delete your account at any time through the app settings.
4. User Content
4.1 Your Content
You retain ownership of any content you upload to the Service, including photos, notes, and starter data ("User Content"). By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display your content solely for the purpose of providing the Service.
4.2 Content Standards
You agree not to upload User Content that:
- Violates any law or regulation
- Infringes on intellectual property rights
- Contains harmful, offensive, or inappropriate material
- Includes personal information of others without consent
- Contains viruses or malicious code
4.3 Content Removal
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, in our sole discretion.
5. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to the Service or related systems
- Interfere with or disrupt the Service or servers
- Use automated systems (bots, scrapers) to access the Service
- Reverse engineer or attempt to extract source code
- Impersonate others or misrepresent your affiliation
- Collect or harvest user information
- Upload or transmit viruses or malicious code
6. Intellectual Property
6.1 Our Content
The Service and its original content, features, and functionality are owned by Ferra and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Trademarks
"Ferra" and associated logos are trademarks of Ferra. You may not use our trademarks without prior written permission.
6.3 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.
7. Disclaimers and Limitations
7.1 No Professional Advice
IMPORTANT: Ferra provides educational information and tools for sourdough baking. The Service does not provide professional food safety, health, or nutritional advice. Always follow proper food safety practices and consult professionals when needed.
7.2 Health and Safety
While we strive to provide accurate information about starter health and fermentation, you are solely responsible for making decisions about food safety. Do not consume any food products that appear spoiled, contaminated, or unsafe, regardless of what the app indicates.
7.3 Service Availability
We do not guarantee that the Service will be available at all times or function without interruption. We may modify, suspend, or discontinue the Service at any time without notice.
7.4 Warranty Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers or your data
- Any bugs, viruses, or harmful code transmitted through the Service
- Any errors or omissions in content
- User Content or conduct of any third party
- Food safety issues or health problems related to baking activities
9. Indemnification
You agree to indemnify, defend, and hold harmless Ferra and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your User Content
10. Subscription and Payments
10.1 Free and Paid Features
Ferra offers both free and paid subscription features. Some features may require a paid subscription to access. Subscription terms and pricing will be clearly displayed before purchase.
10.2 Billing
Subscriptions are billed through the Apple App Store or Google Play Store. All billing is handled by these platforms according to their terms and policies.
10.3 Cancellation and Refunds
You may cancel your subscription at any time through your App Store or Google Play account settings. Refunds are subject to the policies of Apple and Google.
10.4 Price Changes
We reserve the right to change subscription prices at any time. Price changes will not affect your current subscription period but will apply upon renewal.
11. Third-Party Services
The Service may integrate with or contain links to third-party services, websites, or content. We do not control and are not responsible for these third-party services. Your use of third-party services is at your own risk and subject to their terms and policies.
12. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your data.
13. Changes to Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Ferra operates, without regard to its conflict of law provisions.
14.2 Arbitration
Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules, rather than in court, except that you may assert claims in small claims court if your claims qualify.
14.3 Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between you and Ferra individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ferra regarding the Service and supersede all prior agreements and understandings.
17. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@ferra.app
Support: support@ferra.app
18. Acknowledgment
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.