Privacy Policy

1. Introduction

Welcome to Ferra ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

• Account Information: Name, email address, and profile information
• Starter Data: Information about your sourdough starters, including feeding schedules, flour types, hydration ratios, and observations
• Photos: Images you upload of your starter or baked goods
• Notes and Logs: Text entries, feeding logs, and baking notes
• Communication: Messages you send to our support team

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, time spent in app, interaction patterns
• Location Data: Approximate location based on IP address (for temperature recommendations)
• Crash Reports: Technical data to help us diagnose and fix issues

2.3 Information from Third Parties

If you sign in using a third-party service (e.g., Apple Sign-In, Google), we receive basic profile information as permitted by that service.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide the Service: Deliver starter management features, feeding schedules, and health tracking
• Personalization: Customize recommendations and notifications based on your starter's behavior
• Communication: Send you important updates, reminders, and support messages
• Improvement: Analyze usage patterns to improve features and user experience
• Security: Detect and prevent fraud, abuse, and technical issues
• Legal Compliance: Comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: Third-party services that help us operate the app (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Storage and Security

We implement industry-standard security measures to protect your data. Your information is stored on secure servers and encrypted in transit. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide the Service.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your starter data and feeding history
• Opt-Out: Disable notifications and marketing communications
• Withdraw Consent: Revoke permissions for data collection where applicable

To exercise these rights, contact us at privacy@ferra.app.

7. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie settings through your device preferences.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information (which we do not engage in).

13. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: